24h2 Terms & Conditions – The Complete Guide to Using the Malaysia Platform

By accessing, registering for or using the platform 24h2 in any way, you acknowledge that you have read, understood, and agreed to be fully bound by these Terms & Conditions. This acceptance takes effect immediately upon your use of any part of the 24h2, including the website, mobile application and any services provided.

These Terms & Conditions apply to all users of the platform 24h2, including visitors without an account, registered members and VIP members. Continued use of the platform following any amendments to these Terms constitutes acceptance of the revised terms.

In the event of any dispute or ambiguity, the Bahasa Melayu version of this document is the version officially recognised and adopted by 24h2.

To register and use the services of 24h2, you must meet all of the following eligibility requirements:

• At least 21 years old at the time of registration. 24h2 does not permit individuals under the legal age to participate in any form of betting activity.
• Is an individual acting on their own behalf, and not as an agent or representative of any third party.
• Not be on any self-exclusion list of any betting platform or recognised self-exclusion programme in Malaysia.
• Have full legal capacity to enter into a binding contract under Malaysian law.
• Not playing with funds obtained illegally or through criminal activity.

24h2 reserves the right to request proof of age and identity at any time. Failure to provide satisfactory proof within the specified period will result in the account being suspended until verification is successfully completed.

Each player is only permitted to have one (1) active account on the platform 24h2. Holding more than one account — whether under your own name or using a different identity or device — is a serious violation of these terms and will result in the permanent suspension of all associated accounts, with all accumulated balances and bonuses forfeited.

During registration, you are required to provide truthful, accurate and current information, including:

• Full name as shown on your Malaysian identity card (MyKad or passport)
• An active Malaysian mobile phone number
• A valid and accessible email address
• Exact date of birth

You are solely responsible for keeping your account password confidential 24h2 yours. We recommend using a strong password (a combination of uppercase letters, lowercase letters, numbers, and symbols) and not sharing your login credentials with anyone, including family members. 24h2 will not be held liable for any losses arising from the disclosure of a password by the account holder themselves.

24h2 supports the following deposit methods, all of which are recognised payment options operating within Malaysia:

• Touch 'n Go eWallet – deposit credited within 1–3 minutes
• GrabPay – deposit credited within 1–3 minutes
• DuitNow – deposit credited within 1–5 minutes
• Boost – deposit credited within 1–3 minutes
• ShopeePay – deposit credited within 1–3 minutes
• FPX (Maybank2u, CIMB Clicks) – deposit credited within 3–10 minutes

All deposits must be made in Malaysian Ringgit (RM). The minimum deposit amount per transaction is RM 20. The maximum deposit amount is subject to limits set by your chosen payment method as well as your account tier at 24h2.

Funds deposited must be used solely for entertainment and gaming purposes on the platform 24h2. Any attempt to use the platform as a channel for money transfers or for purposes unrelated to gaming entertainment constitutes a violation of these terms.

Withdrawing winnings at 24h2 is subject to the following conditions:

• The minimum withdrawal amount per request is RM 50
• Withdrawals may only be made to the same payment method used for the most recent deposit
• The account holder's name on the eWallet or bank account must match the registered name on the account 24h2
• Identity verification may be required for withdrawals exceeding a certain threshold

24h2 processes withdrawal requests within 5 to 15 minutes for regular members and near-instantly for VIP members. In certain cases, such as pending identity verification or security checks, processing may take up to 24 hours. If the wait exceeds 24 hours, please contact customer support 24h2.

No fees are charged by 24h2 for withdrawal processing. However, certain payment methods may impose their own transaction fees that are beyond the control of 24h2.

All bonuses and promotions offered by 24h2 subject to the specific terms stated alongside each offer. In general, the following conditions apply to all bonuses on the platform 24h2:

• Each bonus is limited to one claim per player unless otherwise stated
• All rollover (wagering) requirements must be fully met before any funds derived from bonuses can be withdrawn
• Bonuses may not be combined with other offers unless explicitly stated
• Bonus offers are non-transferable to other accounts
• 24h2 reserves the right to cancel or modify any promotional offer at any time without prior notice
• Bonus system abuse, including multiple registrations, fraud and system exploitation, will result in bonus forfeiture and account suspension

Welcome bonus of up to RM 888 offered to new members 24h2 subject to the minimum rollover requirements stated on the relevant promotions page. Players are advised to read the full terms of each bonus before claiming it.

All games available on the platform 24h2 uses a Random Number Generator (RNG) that has been independently audited and certified by internationally recognised certification bodies. This ensures that every spin, every card hand, and every game outcome is truly random and cannot be manipulated by any party — including 24h2 yourself.

The RTP (Return to Player) values displayed for each game are verified figures confirmed through independent testing. However, RTP represents a long-term average and does not guarantee any particular outcome within an individual gaming session.

The following activities are strictly prohibited and will result in immediate action against the account:

• Use of any automation software, bots or scripts to play
• Exploiting any bugs, errors or inconsistencies in the gaming system
• Collusion between two or more players to exploit bonuses or manipulate game outcomes
• Any form of fraud or attempt to circumvent the security system 24h2

In the event that 24h2 detect any technical errors that affect game outcomes, we reserve the right to void the related bets and refund the stake amount to the player's account. Winnings resulting from technical errors will not be considered valid.

As a member of 24h2, you agree to:

• Playing in a personal capacity and not as an agent or representative of any other party
• Fully responsible for all activities that occur within your account
• Ensuring all your account information remains accurate and up to date
• Not using the platform 24h2 for any unlawful purpose, including money laundering
• Complying with all applicable Malaysian laws relating to online gambling activities
• Reporting to the support team 24h2 if you notice any suspicious activity on your account

You also agree that 24h2 is not liable for any financial losses incurred as a result of gaming activity on our platform. All decisions to play, wagering amounts and bankroll management are entirely the personal responsibility of the player.

24h2 reserves the right to suspend or close any account at any time, with or without prior notice, in the event of a breach of any part of these Terms & Conditions. Circumstances that may result in account suspension or closure include:

• Holding more than one account
• Providing false information during registration or identity verification
• Involvement in fraudulent activity, money laundering or any other illegal activities
• Bonus system abuse
• Use of automation software or bots
• Abusive behaviour or threats directed at support staff 24h2
• Withdrawal requests suspected of being linked to illegal activity

In the event of account closure due to a breach of terms, 24h2 reserves the right to forfeit all balances and bonuses in the relevant account. You may close your own account at any time by contacting the support team 24h2. Any legitimate funds in the account will be returned once all security checks have been completed.

24h2 genuinely cares about the well-being of our members. We provide a range of tools to help players manage their gaming activity responsibly:

• Deposit Limit: Set daily, weekly or monthly deposit limits to manage your spending
• Loss Limit: Set a maximum loss limit for a given period
• Session Time Limits: Set a time limit for your gaming sessions
• Cooling-Off Break: Take a break from the platform for 24 hours, 7 days or 30 days
• Self-Exclusion: Self-exclude completely from the platform for a period of 6 months, 1 year, or permanently

All these tools are accessible directly from your account settings. Once a limit or self-exclusion has been set, it cannot be reduced or cancelled before the specified period ends – this ensures the tools remain genuinely effective in supporting players who need them.

24h2 respects the privacy of all our members and is committed to protecting your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). The collection, use and storage of your personal information by 24h2 is subject to Privacy Policy ours, which forms part of these Terms & Conditions.

In summary, 24h2:

• Only collecting information necessary for the purpose of providing our services
• Not selling or renting your personal information to third parties for marketing purposes
• All data protected with 256-bit SSL encryption
• Retaining your data only for as long as necessary for legal and operational purposes
• Giving you the right to access, correct, or delete your personal information

For more information on how 24h2 handling your personal data, please refer to Privacy Policy ours.

24h2 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Any material changes will be communicated to members via their registered email or an in-platform notice at least 7 days before taking effect, except in cases of security emergencies where changes may take immediate effect.

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with these Terms shall first be resolved through good-faith negotiation, and if unresolved, through mutually agreed arbitration procedures or the courts of competent jurisdiction in Malaysia.

If any provision of these Terms & Conditions is found to be invalid or unenforceable under Malaysian law, that provision shall be interpreted to the maximum extent possible to reflect the original intent, and the remaining provisions of these Terms shall continue in full force and effect.